Communication and Information Technology
Overview: This solution is an enterprise class, mission critical IT service that is made available 24 hours a day – 7 days a week. The solution is designed to serve as an extension of our client’s IT departments in a flexible and modular manner. Each product can be individually selected, then bundled with other products, allowing clients to fill specific gaps in their current IT organization based on their needs. Most of the products are delivered from a central data center that is managed and monitored by a team of Support Engineers, who perform administration, maintenance and service response activity. The products are tailored for subscription based services and include Service Level Agreements with the clients.
Value Proposition: The value proposition for CIT solutions comes from sharing high-end resources to achieve higher utilization rates, which lower total cost of ownership. CIT solutions offer enterprise class people, processes and technologies in a model that allows each individual user to consume and pay for only a slice of the resource. Multiple clients sharing the resources, reduces the cost of the service without reducing the quality of the service. Achieving higher performance, at lower cost, without compromising security, privacy or quality - translates into maximum value for the subscriber.
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WHITE PAPER Microsoft Online Services Business Value
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