Tecnol USA

Network Managed Services

Product Profile: This product includes a fully managed network device, installed in a Tier 3 data center with 24x7 on-site technicians for hands-on and break-fix services and 24x7 Support Engineering for network system and utility software administration, maintenance and problem resolution.

Product Detail: The Network Managed Services product includes physical network devices (routers, switches, firewalls, appliances), associated cabinet space and redundant power, full environmental systems management, installation and implementation configuration services, basic device monitoring services, basic device operating system administration and maintenance, problem management, proactive configuration changes and modifications as requested, implementation of system updates and corrections as offered by manufacturers.