Featured Product - FacetoFace
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MANAGED TELEPRESENCE. SIMPLIFIED.™
With our managed telepresence solution, we do our job so you can do yours without the hassles and interruptions of service that are commonplace with some other videoconferencing systems. As a full-service videoconferencing service and solutions provider, we use the latest and most advanced management software, tools and equipment to monitor and maintain your telepresence systems. With our in-house Network Operations Center(NOC) we have the tools to make HD videoconferencing effortless.
When you choose our Managed Solution, you receive:
TELEPRESENCE CONSULTING
- Video/Audio recommendations
- Room design
- Network consulting
- End-to-end user training
BRIDGING/STREAMING CAPABILITY
- Latest technology for better quality
- AD HOC Bridging
- Dedicated Virtual Rooms
- SD or HD Legacy systems interfacing
- Legacy ISDN bridging (extra cost associated)
- Streaming for up to 10,000 users
24 x 7 x 365 NOC FOR WORLDWIDE SUPPORT
MANAGEMENT SUPPORT
- Complete Installation and Integration
- Remote Monitoring
- Software updates
- Web interface
- Daily system restart
TECHNICAL SUPPORT
- Bandwidth management support
- Codec diagnostics
- Network monitoring
FAULT MANAGEMENT
- Testing
- Troubleshooting
- Reporting
